Frequently Asked Questions

Print Qualities & Details:

Prints - These prints are often stocked in the studio and have an open edition so if they sell out they will be restocked. These are printed on 250gsm paper. This is a very heavy paper stock and smooth in texture, the colours on these prints are true to the originals and the details are picked up in these prints

Limited Edition - These prints are high quality fine art prints known as Giclée prints. They use museum quality inks that are archival and are printed on handmade paper with a slight texture. These prints are VERY high quality and the colours on these are extremely vivid and the details match the original paintings. Limited editions have a certain number of prints and then they are discontinued, so if a print has an edition of 25, there will only ever be 25 of these prints out in the world.

Large Scale prints A2+ - These prints are printed to order. Once you purchase a print with me then I make an order directly with my printer, the lead times on these prints can be a bit longer however definitely worth the wait! These prints are also Giclée prints. They use museum quality inks that are archival and are printed on handmade paper with a slight texture. These prints are VERY high quality and the colours on these are extremely vivid and the details match the original paintings. You will be amazed at the quality of them!

 

How will my items be packaged?

All items will be packed with care and attention to ensure they are fully protected during shipping. We have worked hard to offer protective safe shipping to our products whilst ensuring minimal environmental impact. Our plastic use is very minimal and we are always woking out ways to make our shipping more earth friendly so please if you have any suggestions on ways we can improve let us know!

Prints A5 to A3 - These are handled with utmost care. We ship these prints flat in a flat card backed envelope or small cardboard box. These prints are wrapped in tissue paper with a piece of grey board on the reverse to protect the prints. We use no plastic in these orders.

Large prints A2+ - These are currently printed to order so require a longer lead time. These prints will be shipped directly from the printer to your home. They are sent flat in a large flat cardboard envelope with two large pieces of grey board to protect the prints. They are also wrapped in tissue paper with minimal plastic. There will be very limited plastic in these orders.

Original paintings -
Water colour on paper - Up to A3 -These will be sent flat with thick greyboard either side of the painting and then sealed into a polythene envelope. This is to insure that in the unlikely event your parcel came into contact with moisture that it would offer the most protection to your painting. Then the painting will be wrapped in tissue paper and either sent in a card envelope or small box.

Paintings above A3 will be sent securely rolled in a tube.

Oil paintings
These take longer to dry so these paintings will not be sent out until fully dried. Please allow a minimum of 4 weeks before paintings can be sent out

Paintings on board & Stretched paintings on canvas - These will be sent out once dry in a protective box. The pieces will be wrapped in tissue to protect the surfaces and then the box will be filled with shredded paper to protect the artwork in transit.

Loose canvas paintings - These will be rolled into a tube and sent to your home flat as shown on the website. These can then be taken to a framer and stretched professionally by them or you can add them flat to a frame and mounted. It is best to take these to a professional framer.

If you would like recommendations for places online to buy frames please get in touch.

Ceramics - We ship all ceramics wrapped in tissue paper to protect the detail and then very well packed with shredded paper! These boxes are often very heavy and are packed with very care to ensure they arrive at your door safely and securely.

Shipping Details

Please refer to the Shipping Page for details on shipping and starting costs of these services.

All our items are packaged with care and safely to avoid any damage. In the rare event that something does get damaged during shipping, please contact us asap to work something out!

We unfortunately cannot be responsible for any items lost during shipping. Please ensure you enter a correct address where it is safe to receive package. If your address is incorrect and the parcel is sent back to us you will have to pay the extra cost to post your order back out to you. Please ensure you select tracked shipping option if you are concerned about items being lost in the post. This service is recommended for orders over £40.

Would you like a different size print than offered?

Some of the prints listed can only be printed at the sizes offered. The quality of the prints are something that I will not compromise on and are what makes the prints so special and this can be lost when resizing some prints which is why this can not be offered on all prints. However if you are looking for a specific size to fit a space in your home please get in contact as we can see what we can do and some pieces can be resized to fit.

If you are looking to fill a very large area of your wall with my art I recommend putting 3-4 pieces together. These can look fabulous mixed into a gallery wall or a simple curated space with multiple large framed prints in the same size. I offer discounts to collectors looking at buying multiple large scale prints. Please get in touch to discuss! 

Can I collect my order from your studio?

Yes of course!!! You are actively welcomed to collect from the studio! This is based in Leeds city centre, West Yorkshire right next to Leeds train station so very easy to access. You can also drive to the studio, there is a space for pulling up to pick up your order. If you would like to purchase via collection please use the code “StudioCollect’ at discount and this will give you free shipping. We can arrange your collection via email, I am reasonably flexible to collection times and if you need your order fast please just get in touch!! 

Returns:

Each order and commission that is placed is fulfilled with such care and attention! As well as ensuring full clarity and transparency throughout the process. Due to this, all sales are final and returns are not accepted.

Please ensure you read all item descriptions, these have been created to give you all the details about your items and if you still have questions PLEASE get in touch! Please check colours of art work on multiple screens, each screen displays colours differently and this is something out of our control. Products listed are photographed and edited to ensure they are honestly and clearly represented.

Ownership rights

I retain all rights to ALL artwork I create. This includes original paintings and commissioned works. I retain the right to make ANY REPRODUCTIONS from any of the work I have created. If you have purchased an original painting and would like no other prints to be available you need to purchase the rights from me. This will incur a separate fee.

The collector may not reproduce any artwork without prior written consent from my studio.

For artwork or images used in any publications please ensure that I am credited.

My work must not be resold without my prior consent.

Please get in touch if you are interested in owning full rights to your painting. This is the only way to ensure it never becomes a print and you own the sole copy - I am happy to discuss options!